Northumberland CAB new debt helpline

Northumberland CAB Specialist Debt helpline service, from October 2, 2017.

Debt Helpline: 01670 339960

Opening hours: Monday to Friday 9.00am to 4.30pm.

Text service: Text ‘debt’ to 81400 to receive a call back within 2 working days.

Northumberland CAB have introduced a new debt helpline which can be accessed using the above details.  Clients who need help with their debts can contact them on the above telephone number or go along to their nearest drop-in session.

This is in addition to their recently introduced text ‘debt’ service.  Clients who text ‘debt’ to 81400 will receive a call back within 2 working days to discuss their debt problems.

Also new opening times will be introduced for Northumberland CAB’s face-to-face services across the county.  These services can be accessed through a mixture of drop-in sessions and pre-booked appointments.  Please check the times with the Adviceline as below

Other services

Northumberland Adviceline.

Telephone: 03444 111 444.

Opening hours – 9am to 4.30pm Monday to Friday.

Clients needing advice will be given a short assessment interview so that we can discuss their options and decide how best to help.  This could include:

  • Simple information provided at the assessment interview.
  • An appointment with our generalist advice service.
  • An appointment with a specialist adviser.
  • Signposting or referral to another appropriate agency.

Non advice enquiries and client referrals

Telephone: 01670 339985

Opening hours: Monday to Friday 9.00am to 4.30pm

For non-advice enquiries or to make a direct client referral please use the office admin number above.  Please note this number cannot be used to obtain advice.  Clients looking for information or advice by telephone should contact the Northumberland Adviceline number.

For online advice see

For more on Debt Advice and the Citizens Advice Bureau please see pages 109-112 in the Golden Guide Northumberland 2018, and see pages 94-96 in the Golden Guide Newcastle & North Tyneside, 2017