Support for carers in Northumberland

Support  for carers  (Extract from the Golden Guide Northumberland, 2018)

There are many organisations offering support to ill and disabled people and carers. See the contacts listed here for help ranging through advice and information, practical help at home or with money issues, finding work or leisure opportunities and getting out and about.

Remember that Adult Social Care can provide advice or arrange short or long term help for those who need it, including support for carers. You can get advice about organisations that might be able to help, and things you can do to prevent your needs from increasing, or make them easier to manage.


Carers Northumberland 107-109 Station Road, Ashington, NE63 8RS                            

01670 320025 Information and Advice Line                                         

Countywide support for carers. Regular carers’ meetings, practical workshops and training.  Also skills development, emotional support, emergency planning and small grants for personalised breaks. Face to face support for carers and our advice and information service is available online, by telephone or through appointments.


Carer’s Emergency Card 

Should unexpected events happen, or the stress of caring becomes too much, the card offers peace of mind that the person you care for will be looked after until longer term arrangements can be made. It shows only a 24-hour telephone number and a unique reference that activates instructions given in advance by the carer. Register through Carers Northumberland.


Carer Support Fund

Small grants up to £150, to help carers take a break from caring that might otherwise be difficult because of financial circumstances. For carers and young carers registered with Carers Northumberland.



Carer’s Allowance Unit

0345 608 4321

0345 604 5312 textphone

Eligibility details and how to claim Carer’s Allowance and Carer’s Credit. Claim online or by post, they cannot help fill out forms over the phone.


Carers Direct

0300 123 1053

Confidential advice for carers including emotional support, how to complain etc. Not counselling or advocacy but they can signpost you to further local help.


Carers UK, Advice Line

0808 808 7777

Expert advice and information including assessments, finances, equipment etc.


Grandparents Plus             

0300 123 7015 or 0300 033 7015

0191 257 2504 Relative Experience Project

If you are caring for a relative’s child, then you are a kinship carer. Ring for advice on non-contact, legal orders, benefits and allowances for kinship carers, childcare etc. The Relative Experience Project befriends and supports kinship carers in Northumberland.


For more on Care and help with independent living see the Golden Guide Northumberland 2018 pages 86-96, or the Golden Guide Newcastle & North Tyneside 2017 pages 80-89.